Friday, August 5, 2011

To Brazilian Customers

Dear Brazilian Customers,

We are receiving many item inquiries from our Brazilian customers recently and we found out that Brazilian Post office announced their possible Postal Delay from June 20, 2011. 

Possible Postal Delay Due to Reinforced Customs Examination of Goods Dispatched to Brazil

June 20, 2011
Brazil Post has informed Japan Post that there may be a considerable delay in delivery of postal items that require customs examination since the customs regulations in Brazil have recently been changed to reflect the reinforced customs examination which consequently now takes more time.
Please be informed that delivery of a portion of the postal items addressed to Brazil may take about one week longer than usual for a certain period of time.
http://www.post.japanpost.jp/int/information/2011/0620_02_en.html

We would like to ask all of our Brazilian Customers to be patient with our items to arrive little longer. And please use our tracking # to locate your items.

 To track your items, find your tracking # in our shipping confirmation mail, and visit the following site to start tracking:
http://www.post.japanpost.jp/int/index_en.html
or Brazilian Post office site's tracking site.

Thank you.

CSTOYS International