Saturday, July 30, 2011

i would like to cancel my order yet it wont let me what do i do?

First, please understand that our store system is not made for any cancelation and we need to handle each case by manually. So please
purchase our item with your clear understanding of buying the item.
If you are not sure buying it or not, then don't. However, there are situations you really need to cancel your order, and we understand that.
In the case, you can contact us with your invoice number immediately before the item is shipped out. Once your order shipped out before we cancel it, there is no way we can stop the international delivery and we don't accept the cancelation or returns.

You can always contact us at our email address you have in your order confirmation:

orders@cstoysjapan.com
or
cstoysjapan@gmail.com

Thank you and we wait for your immediate contact.

CSTOYS International

Shipping, packages, items, stock, etc.